Shipping policy

Last Updated: October 2025

Welcome to Magicgift.ae, your trusted destination for online gift delivery across Dubai and the UAE. Our goal is simple: make gifting easy, timely, and memorable, whether you’re ordering locally or from anywhere in the world.

1. Delivery Coverage Across the UAE

We deliver to all major Emirates, including:

Dubai, Abu Dhabi, Sharjah, Ajman, Fujairah, Ras Al Khaimah, and Umm Al Quwain

You can place an order from anywhere in the world and have it delivered to your loved ones anywhere within the UAE.

2. Delivery Timeframes

Same-Day Delivery: Available for Dubai only for orders placed before 2:00 PM (UAE time)
Next-Day Delivery: Applies to orders placed after 2:00 PM or deliveries to other Emirates
Specific Date Delivery: You can select a preferred delivery date at checkout to match birthdays, anniversaries, or special occasions

Delivery timelines are estimates and may vary slightly based on location, order volume, or seasonal demand.

3. Handling & Packaging

Every order is prepared and packed with care to maintain freshness, quality, and presentation.

Flowers, cakes, and chocolates are handled under appropriate conditions to ensure they arrive in excellent shape
Personalized gifts and hampers are carefully curated for presentation and security

4. Delivery Delays

While we do our best to deliver on time, delays may occur due to:

High seasonal demand
Weather or traffic conditions
Incorrect or incomplete address details
Recipient unavailability or access restrictions

If a delay occurs, our team will contact you with an update. Re-delivery may require an additional delivery charge.

5. International Orders

Magicgift.ae delivers only within the UAE. Customers outside the UAE are welcome to place orders for delivery within the country.

Please ensure recipient details, contact number, and delivery address are accurate to avoid delays.

6. Delivery Charges

Delivery fees are calculated automatically at checkout based on the delivery location and selected delivery option
We offer free delivery on orders above AED 250 within our coverage area
From time to time, free or discounted delivery promotions may be offered; active offers are displayed on our website