Terms of service

Last Updated: October 2025

Welcome to Magicgift.ae, operated by Magic Gift Trading FZ-LLC, Al Rigga Road, Dubai, United Arab Emirates. These Terms & Conditions govern your access to and use of our website, products, and services. By browsing or placing an order on Magicgift.ae, you agree to be bound by these terms.

Please read them carefully before making a purchase.

1. About Us

Magicgift.ae is an online gift delivery platform based in Dubai, UAE. We specialize in curated gift hampers, flowers, chocolates, cakes, and personalized gifting solutions for individuals and corporate customers across the UAE.

2. Use of Website

You agree to use Magicgift.ae only for lawful purposes, including browsing products and placing genuine orders. Misuse of the website—including fraudulent activity, unauthorized access, or disruption of services—is strictly prohibited.

3. Order Acceptance & Cancellation

All orders placed on Magicgift.ae are subject to availability and final confirmation.

We reserve the right to cancel or refuse any order if:

A product is unavailable or out of stock
Payment cannot be successfully processed
The delivery address is incomplete, incorrect, or outside our service area
We suspect fraudulent or abusive activity

In case of cancellation, any eligible refund will be processed according to our Return & Refund Policy.

4. Pricing & Payment

All prices are listed in AED (United Arab Emirates Dirham)
Prices include VAT where applicable
Payment must be completed at checkout using our secure payment gateways (Stripe, Teller, Paymob)
Magicgift.ae reserves the right to update product prices, offers, or availability at any time without prior notice

5. Product Images & Descriptions

We make every effort to display products accurately. Slight variations may occur due to:

Seasonal availability of flowers or packaging
Lighting, screen resolution, or supplier changes

Such variations do not qualify as defects or grounds for refunds unless the product is damaged or incorrect at the time of delivery.

6. Delivery

Delivery timelines are estimated and may vary due to traffic conditions, weather, recipient availability, or access restrictions.

Magicgift.ae is not responsible for delivery delays caused by:

Incorrect address details
Recipient unavailability
Third-party access issues

Re-delivery may require an additional delivery charge. Same-day delivery is available for limited products at the customer’s discretion.

7. Intellectual Property

All content on Magicgift.ae—including text, images, logos, designs, and branding—is the property of Magic Gift Trading FZ-LLC. Unauthorized use, reproduction, or distribution is strictly prohibited without prior written consent.

8. Limitation of Liability

Magicgift.ae shall not be liable for any indirect, incidental, or consequential damages arising from:

Use of our website
Product variations
Delivery delays beyond our reasonable control

Our liability, if any, is limited to the value of the order placed.

9. Governing Law & Jurisdiction

All transactions and disputes related to Magicgift.ae are governed by the laws of the United Arab Emirates. Any disputes shall fall under the exclusive jurisdiction of the courts of Ras Al Khaimah, UAE.